Privacy Policy
Effective Date: August 14, 2026
The Whole Pet Grooming Academy respects your privacy. This policy explains how we collect, use, share, and protect information when you visit our website, contact us, apply for admission, enroll in a program, or use our educational services
1. Information We Collect
We may collect information that you provide directly, including your name, email address, telephone number, mailing address, professional grooming experience, application information, enrollment records, academic work, communications, and payment-related information.
Payments may be processed by third-party payment providers. WPGA does not necessarily receive or store your complete payment-card information.
We may also automatically collect limited website-use information, including your IP address, browser type, device information, referring website, pages visited, and the dates and times you access our website.
2. How We Use Your Information
We may use your information to:
- Respond to questions and information requests.
- Review applications and process enrollment.
- Provide programs, instruction, student support, and credentials.
- Maintain academic, attendance, financial, and regulatory records.
- Process payments and manage student accounts.
- Operate, protect, and improve our website and services.
- Send program information, announcements, and promotional communications.
- Comply with legal, licensing, and regulatory obligations.
3. Email Communications
Students may receive academic, administrative, account, and program-related emails necessary to support their enrollment.
Individuals who receive promotional emails may unsubscribe at any time by using the unsubscribe link in the email or contacting info@wholepetnh.com. Unsubscribing from promotional emails will not prevent a student from receiving necessary academic, account, safety, or enrollment-related communications.
WPGA does not sell email lists.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the site, remember preferences, understand website use, and improve services. Website visitors can control or disable cookies through their browser settings. Disabling cookies may affect how some website features operate.
5. How We Share Information
We may share information with service providers that help us operate our website, learning platform, student communications, payment processing, recordkeeping, analytics, and other educational services.
We may also disclose information:
- To licensing agencies or government authorities when required.
- To comply with a law, subpoena, court order, or valid legal request.
- To protect WPGA, its students, staff, or the public.
- With the individual’s authorization.
- As part of a lawful business reorganization, sale, or transfer.
WPGA does not sell student academic records or personal information for monetary compensation.
6. Student Records and Data Retention
Student records are maintained in accordance with applicable licensing and recordkeeping requirements. Enrollment agreements, progress records, attendance information, assessments, and financial records are maintained securely for at least three years. Student transcripts and certificates are maintained permanently.
Other personal information is retained only for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, and meet regulatory obligations.
7. Your Privacy Choices
You may contact WPGA to:
- Request access to the personal information we maintain about you.
- Correct inaccurate or incomplete information.
- Request deletion of information that WPGA is not legally or academically required to retain.
- Opt out of promotional email communications.
- Exercise additional privacy rights available under applicable law.
WPGA may need to verify your identity before completing a privacy request. Some information cannot be deleted when it must be maintained as an academic, financial, licensing, or legal record.
8. Information Security
WPGA uses reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, use, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Third-Party Websites and Services
Our website may link to websites or services operated by other organizations. WPGA is not responsible for the privacy practices of those third parties. Visitors should review the privacy policies of third-party websites and services before providing personal information.
10. Changes to This Policy
WPGA may update this Privacy Policy when its services, technology, or legal responsibilities change. The revised policy will be posted on the website with a new effective date.
11. Contact Us
Questions, correction requests, or privacy requests may be directed to:
The Whole Pet Grooming Academy
Lyndeborough, New Hampshire
info@wholepetnh.com
603-828-9300